Last updated June 26, 2020
Thank you for choosing to be part of our community (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at firstname.lastname@example.org.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
We collect personal information that you voluntarily provide to us when registering at the Sites expressing an interest in obtaining information about us or our products and services, when participating in activities on the Sites or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Sites, the choices you make and the products and features you use. The personal information we collect can include the following:
Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
Payment Data. Bonee Systems does not collect or save any payment data. In case of online payment processing the whole payment information including the sensitive data is being collected and stored by the payment processor. The payment processors varies depending on the regions and payment methods.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Sites.
Like many businesses, we also collect information through cookies and similar technologies.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation and logon process. If you choose to link your account with us to a third party account *(such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
To send you marketing and promotional communications. We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the " WHAT ARE YOUR PRIVACY RIGHTS " below).
To send administrative information to you.We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Sites.
To post testimonials.We post testimonials on our Sites that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at email@example.com and be sure to include your name, testimonial location, and contact information.
Request Feedback. We may use your information to request feedback and to contact you about your use of our Sites.
To protect our Sites. We may use your information as part of our efforts to keep our Sites safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions and policies.
To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Sites, products, services, marketing and your experience.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites, which will enable them to collect data about how you interact with the Sites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the following third parties.
We only share and disclose your information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.
- Advertising, Direct Marketing, and Lead Generation
- Functionality and Infrastructure Optimization
- Social Media Sharing and Advertising
- Invoicing & Billing
5. DATA DELETION REQUEST
For any data deletion, please send a data deletion request via email address firstname.lastname@example.org with a subject "Data Deletion Request". Please include as much information as possible regarding which data you would like to be deleted. If you would like to disconnect your Facebook page, kindly send a data deletion request via email address email@example.com with a subject "Facebook Data Deletion Request" and provide your Facebook account URL. The request will be escalated to the proper team for evaluation and processing. We will reach out every step of the way to keep you updated on the deletion progress. You can also delete your account from your dashboard by clicking on "Delete my account" button
7. DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the purpose of providing better service.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service. By using our implementation of the Google Maps APIs, you agree to allow us to gain access to information about you including personally identifiable information (such as usernames) and non-personally identifiable information (such as location).
For a full list of what we use information for, please see the previous section titled "HOW DO WE USE YOUR INFORMATION?" and “WILL YOUR INFORMATION BE SHARED WITH ANYONE?”
The Maps APIs that we use store and access cookies and other information on your devices. If you are a user currently in the European Union, please take a look at our EU User Consent Policy.
8. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in Microsoft Azure. If you are accessing our Sites from outside your country, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "WILL YOUR INFORMATION BE SHARED WITH ANYONE? " above), in and other countries.
9. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short:We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our websites.
10. HOW LONG DO WE KEEP YOUR INFORMATION?
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
11. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Sites is at your own risk. You should only access the services within a secure environment.
12. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Sites. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at firstname.lastname@example.org.
13. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you would at any time like to review or change the information in your account or terminate your account, you can log into your account settings and update your user account.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites. To opt-out of interest-based advertising by advertisers on our Sites visit http://www.aboutads.info/choices/ .
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may contact us using the contact information provided or access your account settings and update preferences
14. CONTROLS FOR DO-NOT-TRACK FEATURES
15. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Sites, you have the right to request removal of unwanted data that you publicly post on the Sites. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. e will make sure the data is not publicly displayed on the Sites, but please be aware that the data may not be completely or comprehensively removed from our systems.
16. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
17. TERMS OF SERVICE
Last updated on: February 22, 2021
By signing up for a bonee digital QR menu system or by using any Services (as defined below), you are agreeing to be bound by the following terms and conditions (the “Terms of Service”).
The services offered by bonee digital QR menu system under the Terms of Service include services to help you sell products and services to buyers, whether online (“Online Services”) by enabling you to create and build your own online store, digital QR menu or digital catalog. Any such services offered by bonee are referred to in these Terms of Services as the “Services”. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.
1. Account Terms
To access and use the Services, you must register for a bonee account (“Account”) by providing your full name, business name, phone number, a valid email address, and setup your account password.
You acknowledge that bonee will use the email address you provide on opening an Account or as updated by you from time to time as the primary method for communication with you. You must monitor the primary Account email address you provide and your primary Account email address must be capable of both sending and receiving messages.
You are responsible for keeping your password secure. Bonee cannot and will not be responsible for any loss or damage from your failure to maintain the security of your Account and password. You acknowledge that you are responsible for the creation and operation of your Account.
You are responsible for all activity and content such as photos, images, videos, written content, pricing, information in connection with your Account.
In case of registration in the bonee system with invalid or fake email and non-reachable phone number the service provider reserves the right to block an account which seems to be suspicious due to invalid contact details mentioned during registration process even if the account is in free trial period.
2. Password guidance
Password Construction Requirements
1. Be a minimum length of eight (8) characters on all systems
2. Include both upper- and lower-case letters
3. Include at least 1 number
4. Not be a dictionary word or proper name
5. Not be the same as the User ID
6. Not be transmitted in the clear or plaintext outside the secure location
7. Ensure passwords are only reset for authorized user
Password Protection Standards
1. Do not use your User ID as your password
2. All passwords are to be treated as sensitive
3. In case if the user provides a password to the support agent for assistance purposes, the agent is obliged to immediately delete the user’s password and never save it for any purpose
4. In case if user enters incorrect password more than 20 times at once, the system will automatically block the account for security purposes. To unblock the account user should contact via email
3. Account Activation and Billing
The person signing up for the Service by opening an Account will be the contracting party (“Store Owner”) for the purposes of our Terms of Service and will be the person who is authorized to use any corresponding Account provided to the Store Owner in connection with the Service of bonee.
To use the bonee services you must have Internet access and a capable device (PC, Android or iOS smartphone or tablet), and provide us with a Payment Method. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. In case if you choose an autorenewal payment option, unless you cancel your subscription before your billing date, you authorize us to charge the subscription fee for the next billing cycle to your Payment Method.
In case if you choose manual renewal, you are responsible for making subscription payment on time. The system will notify you about next payment date.
After attaching a Payment method and registering in the system, you have 7 days free trial to test the system. No fee is charged during 7 days free trial. You reserve the right to cancel the subscription anytime during free trial period.
After free trial period expiration, the account will be activated as soon as the subscription fee is charged. In case if the fee is not charged for some reason connected to your Payment method the account will be deactivated.
The subscription fee for bonee service and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your Payment Method on the specific billing date. The length of your billing cycle will depend on the type of subscription that you choose when you sign-up for the service. In some cases, your payment date may change, for example if your Payment Method has not successfully settled or if your paid subscription began on a day not contained in a given month.
We may change subscription plans from time to time; however, any price changes or changes to your subscription plans will apply no earlier than 30 days following notice to you.
You may cancel your Account and terminate the Terms of Service at any time by contacting bonee Support and then following the specific instructions indicated to you in response.
In case of subscription cancellation you can request a refund within 7 days. After 7 days refund option will no longer be available. Note: COVID menu subscription plan for any time period is non-refundable.
In case of menu set-up service provided by bonee agents the setup fee at an amount of 100 USD will be deducted from the refunded amount.
In our free plan bonee system reserve the right to activate AdSense and Pop up ads.
We may cancel your account and terminate the terms of service, if the profile is empty, wrong credential provided or not verified business.
4. Privacy & Data Protection
We do guarantee the safety of your data. After account deactivation the account data will be kept on our data base during 3 months. After expiration of 3 months period the whole data will be removed from our data base.
In case if you change your mind and want to reopen the account during 3 months’ time period after account deactivation you can request to reopen your account by sending an email to email@example.com.
In case of expiration of 3 months period after account deactivation the data recovery is a subject of a request that could be reviewed by the technical team. You can send a data recovery request via email address firstname.lastname@example.org.
Access to your personal data will be restricted to minimum number of people who need to perform actions to provide you technical support and account maintenance. Bonee may share your information with third parties, under a signed agreement, if so, is required for third party system integration. Bonee may share your information with any third party only based on your prior consent.
5. Third-Party integrations
Bonee provides third party system integrations such as payment gateway integration for online payments, email and SMS system integrations, Google analytics and Facebook Pixel integration. Third party systems are available on Marketplace section of your bonee account.
The relationship between you and any Third-Party Provider is strictly between you and such Third-Party Provider, and bonee is not obligated to intervene in any dispute arising between you and a Third-Party Provider.
In case of online payments, the transaction fees depend on the specific payment gateway and the geographical location of your business. Bonee does not charge any additional fee on online payments and all transaction fees should be checked and confirmed with the payment gateway provider.
Any third-party system such as POS system integration that is not mentioned on Marketplace section of your bonee account is a subject of discussion. All integration requests can be addressed to email@example.com with “Integration request” subject.
18. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this policy, you may email us at firstname.lastname@example.org.